Booking Terms & Conditions

Booking Conditions & General Terms

This FantasticStay Guest Agreement (the “Agreement”) is entered into by and between Fantastic Stay Ltd. (“FantasticStay”) and you (“Guest”). This Agreement, the FantasticStay Guest Terms and Conditions (the “Terms and Conditions”), and any applicable addenda (“Addenda”) are all critical elements of the agreement between FantasticStay and Guest, and are referred to collectively as the “Agreement.” FantasticStay and Guest agree as follows:

1. Premises

FantasticStay grants Guest the exclusive right to use the specified property (the “Unit”) as a private dwelling only, together with the fixtures and appliances in the Unit, for the below-stated Term of occupancy, subject to all of the provisions of this Agreement.

2. Term of Occupancy

The term of Guest’s occupancy of the Unit (the “Term”) will begin on the “January 9th 2023” and end on the “April 24th 2023”. The Term may be terminated early only upon thirty (30) days advance written notice to FantasticStay, as further set forth in the Terms and Conditions. This Unit requires a minimum stay (a “Minimum Stay”), and therefore an early termination by the Guest will not be permitted unless the Minimum Stay period has been reached. Guest must vacate the Unit on the End Date. No extensions of the Term are permitted without the express written consent of FantasticStay.

3. Accommodation Fee and Additional Charges

3.1 The Unit is subject to a base monthly fee (the “Accommodation Fee”), the monthly utilities fee (the “Utilities Fee”), and potential Additional Fees.
All such charges, whether payable prior to or after the Commencement Date, are collectively referred to as “Additional Fees”. The Accommodation Fee, Utilities Fee, and Additional Fees are sometimes collectively referred to herein as the “Guest Fees”.
3.2. Accommodation Fee and Utilities Fee for the duration of this stay is 15,000 GBP. 

4. Deposit

4.1. Prior to the Commencement Date, Guest shall pay a refundable deposit of 2,000 GBP (the “Deposit”), to be held against any unpaid Guest Fees and damages to the Unit, as further set forth in the Terms and Conditions.

5. Payment and Due Dates

5.1 At the time of execution of this Agreement, Guest has made an initial payment to be applied toward the Accommodation Fee, so that FantasticStay can reserve the Unit for Guest’s use during the Term. Upon full execution of this Agreement and FantasticStay receipt of the Initial Payment, Guest is deemed to have a “Reservation” for the Unit.
5.2 Guest shall pay all fees due according to the schedule below. Should Guest fail to make the foregoing payment in full, when due, time being of the essence, FantasticStay may immediately terminate this Agreement and Guest’s Reservation without further obligation, and FantasticStay may retain some or all of the Initial Payment in accordance with FantasticStay cancellation policy set forth in the Terms and Conditions. The remaining payments are due as set forth in the payment schedule (the “Payment Schedule”).
5.3 Payment is due as set forth in the Payment Schedule, without offsets, deductions, or credits. The Accommodation Fee for any partial month will be prorated at a rate of 1/30th of the monthly Accommodation Fee per day.
5.4 Guest shall pay all Guest Fees when due, by check, wire transfer, credit card or Automated Clearing House (ACH), in accordance with the terms of this Agreement. All credit card payments of Guest Fees are subject to a 3.2% surcharge on such payment amounts. Should you choose to pay with credit card, please note that the surcharge amount is non-refundable, including in the case of an approved lease cancellation.

6. Terms and Conditions and Addenda

Guest’s occupancy of the Unit is subject to the terms of this Confirmation and the FantasticStay Guest Terms and Conditions incorporated by reference. Guest’s occupancy of certain units may also be subject to the terms of additional Addenda, each such Addenda setting forth the circumstances under which it will apply. This Agreement constitutes a legally binding agreement between FantasticStay and Guest and Guest acknowledges that it has read, understands and agrees to all of the terms, conditions, policies and disclosures set forth in the Agreement.

Terms and Conditions
Welcome to FantasticStay!

These Terms and Conditions are an integral part of the Agreement between FantasticStay and Guest. Please read these Terms and Conditions carefully as they contain important information about your legal rights, remedies and obligations. All other capitalized terms used but not defined in these Terms and Conditions are used as defined in the Confirmation.

1. FantasticStay Unit

Guest’s use of the Unit during the Term will, at all times, be in accordance with this Agreement. Guest acknowledges that FantasticStay may be the owner of the furniture and furnishings within the Unit, but that the Unit and the building in which the Unit is situated (the “Building”) are owned by a third party (“Owner”).

2. Guest Fees

All Guest Fees will be paid by credit card or wire transfer. 

3. Additional Charges

Guest shall pay any Additional Charges listed in the Confirmation, such as cleaning fees, utility fees, parking fees, pet fees and administrative fees, as and when due.

4. Security Deposit & Electronic Debit

4.1. Guest agrees that FantasticStay will retain a Security Deposit. FantasticStay shall hold the Security Deposit during the Term as security for Guest’s performance of Guest’s obligations under the Agreement. At the conclusion of Guest’s occupancy of the Unit, FantasticStay may retain and use the Security Deposit as allowed by applicable law and the Terms and Conditions.
4.2. When applicable, under its sole discretion, FantasticStay may retain all, or a portion of, the Security Deposit, for purposes of: (i) the cleaning of the Unit, and (ii) repairing damages to the Unit or to its furnishings or fixtures (including replacement), normal wear and tear excepted. FantasticStay is not limited to the Security Deposit to recoup damages and costs, and Guest remains liable for any amounts not covered by the Security Deposit, including, without limitation, reasonable attorneys’ fees, costs, unpaid Accomodation Fee, and expenses necessary to enforce the terms of this Agreement. Where applicable, no portion of the Security Deposit may be applied by Guest toward any Guest Fees, including the last month’s Accommodation Fee. FantasticStay shall refund to Guest any balance of the Security Deposit after making all necessary deductions, within the period required by law.

5. Utilities, Amenities and Other Charges

The Confirmation sets forth the Utilities Fee for which Guest is responsible. In some instances, the Accommodation Fee does not include charges for certain amenities that may be available in the Building. In the event that any additional service packages for amenities are required to be purchased by Guest in connection with the Unit, these will not be considered as part of the Accommodation Fee. Such fees can be found itemized in Section 3.3 of the Confirmation.

6. Cancellation Policy

Guest may cancel the Reservation prior to the Commencement Date by written notice to FantasticStay, such notice to be delivered by email to the address set forth in the Section titled “Notices” below. Cancellation of the Reservation by Guest will terminate this Agreement. No Guest cancellation will be deemed to be effective unless and until FantasticStay sends a written return confirmation of its receipt of such cancellation. FantasticStay will refund 100% of the Guest Fees paid by Guest if Guest cancels the Reservation at least thirty (30) days prior to the Commencement Date. If a Guest cancels the Reservation less than thirty (30) days prior to the Commencement Date, FantasticStay will retain a one (1) month credit which can be applied to a booking beginning thirty (30) days or more in the future.

7. Early Termination

7.1. Provided the Minimum Stay has been met, Guest may terminate the Term upon thirty (30) days’ advance written notice to FantasticStay. In the event of such early termination, the Accommodation Fee for the entire Term up to the requested termination date may be adjusted to the alternative rates presented in the table below. Such rates are determined based on the unit.
7.2. To the extent permitted by law, FantasticStay reserves the right to cancel the reservation at any time where the Guest’s use of the Unit is: (i) in furtherance of illegal activities; or (ii) Guest is engaging in behavior which is a nuisance to FantasticStay, Owner, or others; or (iii) in any manner may be prejudicial to the reputation of FantasticStay; or (iv) if, a reservation was made fraudulently, or otherwise in violation of the terms and conditions of this Agreement.

8. Check-in / Check-out Times

Check-in time on the Commencement Date is 4PM at the earliest and check-out time on the End Date is 11AM at the latest. Alternate check-in times may be possible by prior arrangement, subject to availability. If Guest fails to vacate the Unit by 11AM on the End Date, FantasticStay may charge Guest an additional one day’s Accommodation Fee for each day Guest occupies the Unit. This provision is intended to address a late out check-out by Guest on the End Date, and does not limit FantasticStay’s rights or remedies under this Agreement or at law should Guest fail to vacate the Unit.

9. Term Extensions

Guest shall vacate and surrender possession of the Unit by 11:00 a.m. local time on the End Date unless otherwise approved in writing by FantasticStay. FantasticStay will do its best to accommodate all requests for extension. However, such extensions are dependent upon availability and shall be granted by FantasticStay at its sole discretion. No extension of the Term shall be granted without the Parties' advance written agreement, acceptance and execution of an applicable Guest Agreement by Guest and FantasticStay.

10. Use and Occupancy of the Unit

The Unit shall be used as a private, single family dwelling for residential purposes only and for no other reason. The Unit shall not be utilized for purposes of carrying on any business, profession or trade. Guest shall not place or store any personal property outside of the Unit, and any unauthorized property so placed or stored is subject to removal and disposal by FantasticStay or by the Owner without prior notice. During the Term, the Unit will only be occupied by the Guest and other authorized individuals listed on the Confirmation, such as partners, spouses, and/or children (“Authorized Occupants”). All rules, limitations, prohibitions or restrictions imposed upon Guest in this Agreement shall also be deemed to apply to Authorized Occupants, regardless of whether or not Authorized Occupants are specifically referenced in the applicable provision. Occupancy of any part of the Unit by any person other than Guest or Authorized Occupants, including third-party guests or visitors, for a period of ten (10) or more consecutive days or for more than a total of fifteen (15) days in any sixty (60) day period shall require FantasticStay advance written permission. In no event may the number of occupants of the Unit exceed more than two (2) per bedroom at any given time. Guest shall not commit, nor permit, any waste or nuisance upon, in or about the Unit or the Building. Guest shall not take any action, nor permit any action, that interferes with the comfort, safety or enjoyment of the other occupants of the Building.

11. Care of Unit

11.1. Guest shall maintain the Unit, furniture, furnishings and fixtures in a good, clean and habitable order and condition. Guest also agrees to keep the interior of the Unit in good decorative order, consistent with the original decorative condition of the Unit at the Commencement Date, including all furniture, furnishings and fixtures. Guest shall pay for or reimburse FantasticStay for any furniture, furnishings or fixtures that are broken, lost, stolen or damaged during the Term.
11.2. It is Guest’s obligation to report any maintenance issues, pest infestation, or other concerns related to the condition of the Unit to FantasticStay as soon as reasonably possible, but in no event later than forty-eight (48) hours after Guest becomes aware of such condition. Guest will be responsible for the cost of any general repairs and maintenance resulting from damage of the Unit, the furniture or furnishings caused by Guest, Authorized Occupants, or any of Guest’s invitees or guests. Without limiting the generality of the foregoing, Guest acknowledges that Guest shall be responsible for the cost of the clearance of stoppages in waste pipes, drains, water pipes or plumbing which are caused by improper use, and shall reimburse FantasticStay for such costs upon demand.
11.3. The Unit is equipped with a functioning smoke detection device(s) and, in some cases, with a functioning carbon monoxide detection device(s) (collectively, “Devices”). If the Devices are battery operated, Guest is responsible for replacing the Devices’ batteries as necessary to maintain functionality; upon request, FantasticStay or the Property manager of the building may assist with the replacement of batteries during Guest stay. FantasticStay shall have a right to enter the Unit to check and maintain the Devices as provided by law. Guest shall not, at any time, disable or remove an installed Device, and to do so will be considered a material breach of this Agreement.
11.4. Guest shall not remodel, renovate, paint, refinish floors, or otherwise alter the Unit, common areas, or any other parts of the Building. By way of example of prohibited alterations, but without limitation, Guest shall not (i) apply adhesive paper to any cabinets, walls, or doors, (ii) hang planters, lighting or other fixtures from ceilings or walls, (iii) attach any coverings to floors or walls, or (iv) install any appliances or outside antennae in or on the Unit.
11.5. Guest may not remove any of the furniture or furnishings from the Unit. Removal of furniture may be accommodated by FantasticStay upon specific request, in FantasticStay’s sole discretion and at an additional charge. Guest acknowledges that they will be held financially fully responsible for all damaged or missing furniture.
11.6. Guest shall maintain the Unit in a manner that prevents the occurrence and infestation of mold or mildew in the Unit, including the use of equipped bathroom exhaust fans where applicable and/or opening windows as necessary to avoid excess moisture build-up.

12. Non-Smoking Policy

12.1. The Unit is non-smoking. Smoking of any substance is not allowed in the Unit or any adjacent outdoor areas, including on any balcony or patio and all other common areas of the Building. FantasticStay will charge, and Guest agrees to pay, a damages fee of 500 GBP for each violation of this policy, in addition to the actual costs for replacement of furniture, additional deep cleaning services, repainting, and other remedial services required to return the Unit, its furniture, and furnishings to its prior condition. Guest shall inform his or her guests, invitees or visitors of the Unit of this smoking prohibition and shall be responsible for their adherence to it. Any breach of this section or violation of this non-smoking policy by Guest shall be deemed a material breach of the Agreement and grounds for termination thereof. Guest acknowledges and agrees that there may be other units in the Building where smoking is permitted, that FantasticStay has no ability to prevent such smoking, and that FantasticStay shall not be liable for any damages or injury to Guest’s health or personal property in connection with the use of tobacco or tobacco products by any other occupant in the Building. Guest shall promptly notify FantasticStay in writing of any incident where smoke is migrating into the Unit from sources outside of the Unit.
12.2. Guest acknowledges that by smoking within the unit, a long term smell and/or residue may develop that is not easily cleaned and that FantasticStay may be forced, at its discretion, to replace all or some of the furnishings in order to remove the smell, and repaint discolored walls. Guest acknowledges that any and all damages incurred to furnishings and/or fixtures, which includes smoking residue and smell, will require FantasticStay staff to replace such furnishings or fixtures. Guest agrees to be held liable for the actual replacement value of the furnishings and/or fixtures plus an administrative fee proportional to the actual damage. Guest further acknowledges that FantasticStay may also lose up to one month of availability to rent the unit due to the time it takes for FantasticStay to clean, repair, and refurnish the Unit for which Guest agrees to be held liable.

13. Repairs & Maintenance

13.1. All communication relevant to repairs and maintenance tasks shall be made and carried out preferably via or email if not feasible via the phone. The FantasticStay client experience team is available to assist from 09:00AM - 6:00PM, Monday – Friday, and can also be reached on an emergency telephone line for urgent matters 24/7. All non-urgent requests submitted outside of these normal working hours will be reviewed the following working day. FantasticStay will handle all maintenance issues upon request and depending on the nature of the issue, there may or may not be an additional charge imposed on Guest. Guest shall alert FantasticStay immediately of any emergency issues by telephone.
13.2. Subject to applicable law, FantasticStay and the Building property managers have the right to enter the Unit to perform repairs and inspections upon twenty-four (24) hours notice, or upon no notice in the event of an emergency.
13.3. Guest acknowledges that the Unit and the Building may, from time to time, require renovations or repairs to keep them in good condition and that such work may result in temporary loss of use of portions of the Building or the Unit. Such portion may include, by way of example but without limitation, swimming pools, fitness centers, laundry facilities, and other amenities. Guest agrees that any such loss or resulting inconvenience will not constitute a reduction in housing services or otherwise warrant a reduction in Guest Fees other than the pro-rated portion of any Additional Fee charged specifically for the impacted amenity.

14. Relocation

Circumstances may arise from time to time that render a Unit unavailable for all or part of the Term; such circumstances include (but are not limited to) significant building maintenance or natural disaster. FantasticStay reserves the right to relocate Guest to another Unit of comparable quality, in the same Building or a comparable quality Building, upon reasonable notice, should the originally booked Unit become unavailable for any reason. In the event that FantasticStay notifies Guest of its intention to relocate Guest and Guest does not desire to be relocated, or if the Unit otherwise becomes unavailable during the Term, Guest has the right to cancel the Agreement and to receive a refund of the remaining Guest Fees on a pro-rated basis. Neither FantasticStay nor the Owner will be liable for any further amounts in respect of the cancellation of the Agreement. Should Guest initiate a request to relocate to another FantasticStay apartment, and such request is not the result of a bona fide deficiency in the originally booked apartment, a Relocation Fee equal to 1,500 GBP will be payable by Guest to FantasticStay. In case of Guest’s written notice to FantasticStay at least thirty (30) days prior to the requested relocation date, the Relocation Fee will not apply. Any Relocation initiated by the Guest would incur the prevailing Accommodation Fee, Utility Fee, and all other Guest Fees for the new Unit.

15. Background Checks

All Guests and Authorized Occupants listed on the Confirmation may be subject to background checks. If a background check is required by FantasticStay, Guest acknowledges that Guest and/or any Authorized Occupants may be required to authorize such background check as a condition of securing Guest’s Confirmation. Failure to provide all necessary information for a background check at least twenty-four (24) hours prior to scheduled move-in date may jeopardize the timely access to the unit and constitute a basis by FantasticStay to terminate the Agreement.

16. Building Rules and Regulations

Guest, the Authorized Occupants, Guest’s invitees and visitors shall comply fully and at all times with all rules and regulations of the Building, as well as any restrictions imposed by the Owner and provided by FantasticStay to Guest. Building rules are available upon request. Guest is responsible for ensuring that its invitees and visitors comply with all such rules, regulations and restrictions. Any failure by Guest, the Authorized Occupants, or Guest’s invitees or visitors to comply with the rules and regulations of the Building will be a material breach of this Agreement, and FantasticStay will be entitled to terminate the Agreement and require Guest to vacate the Unit.

17. No Assignment, Subleasing or Short-Term Rental

Guest may not assign its rights under this Agreement. Guest may not sublet or transfer possession of all or any part of the Unit to any third-party. Guest may not list the Unit on any short term rental site such as AirBNB, VRBO or other such service. Any advertising or on-line postings as well as actual rentals of the Unit to vacation or short-term guests by Guest constitutes a material breach of this Agreement and, subject to applicable law, FantasticStay will be entitled to terminate this Agreement and require Guest to vacate the Unit. Any person who is not the Guest or an Authorized Occupant who occupies any portion of the Unit, for any period of time for any consideration whatsoever (including, without limitation, the payment of money and/or barter of other goods, services, or other property occupancy rights) is not deemed to be a guest or visitor hereunder, and such occupancy shall constitute an unauthorized subletting or assignment under the terms of this section.

18. Scheduled Unit Visitation

Without limiting FantasticStay’s right to access the Unit for repair and maintenance, Guest acknowledges that FantasticStay has the right to conduct non-emergency visits to the Unit, upon twenty-four (24) hours’ notice, so as to examine the condition of the Unit or to inspect, maintain, repair or replace the furniture and furnishings, or for the purpose of complying with any obligations imposed by the Owner or by law. FantasticStay has the additional right to conduct viewings of the Unit with potential new guests during the last forty-five (45) days of the Term, upon twenty-four (24) hours’ notice to the Guest, between the hours of 8:00am and 7:00pm local time.

19. Freight Elevator Charge

Use of freight elevators in the Building will be subject to availability. Guest will be responsible for any freight elevator charge imposed by the Building.

20. Pet Policy

No pets are allowed.

21. Keys & Premises Access Cards

Guest will receive keys or electronic access cards (collectively, “keys”). Guest is responsible for the security of the Unit until all keys, access cards and/or parking controls have been returned to FantasticStay. At no time may Guest change, rekey the locks, or add additional locks or security devices to the Unit. If a FantasticStay staff member needs to visit the Unit to unlock the door for a Guest, or if the Guest loses a copy of their keys, then a service fee will be charged in the amount of 200 GBP. If some, or all of the keys, are not returned to FantasticStay following the conclusion or termination of the Agreement, Tenant will be charged 200 GBP additional rent for direct key replacement costs. Guest acknowledges that this sum is a fair amount of the actual value of the keys and the labor necessary to replace such keys. Guest further acknowledges that FantasticStay is authorized to automatically subtract the sum from the Guest’s Security Deposit in accordance with the terms of Section 4. FantasticStay reserves the right, at its sole discretion, to periodically update the aforementioned fees, upon ten (10) days written notice served in accordance with Section 38 of this Agreement.

22. Lockout Policy

In the event that Guest becomes locked out of the Unit or the Building, FantasticStay or the Building may charge an additional fee for lockout services in the amount of 200 GBP per lockout.

23. No Criminal Activity

23.1. The Unit may only be used as a residential dwelling. No use of the Unit or the Building by Guest or Guest’s visitors for activities of an illegal nature will be tolerated, whatsoever. Violation of this policy constitutes a material breach of this Agreement, and FantasticStay reserves the right to immediately terminate this Agreement in connection with any violation of this policy.
23.2. Guest shall defend, indemnify, and hold harmless the Owner and FantasticStay, its directors, officers, members, employees, agents, representatives, and affiliates from and against any cost, expense, loss, damage or deficiency, including attorneys’ fees, incurred by FantasticStay and Owner resulting from the following: (i) Any obligation or judgment by, against, or affecting FantasticStay and arising out of Guest’s conduct occurring prior to execution of this Agreement; (ii.) Any incident arising from Guest’s occupancy at the Unit involving: 1) FantasticStay and/or its employees, agents, representatives, affiliates, clients, or vendors; 2) third parties hired by Guest, Guest’s employees, agents, representatives, affiliates, clients, and vendors; 3) the property at which the Unit is located (“the Property”), the Property’s management, employees, agents, representatives, affiliates, clients, vendors, and/or governing body; and 4) third parties residing at, working at, or visiting the Unit and/or Property and its premises; and (iii) The breach or non-performance by Guest of any representation, warranty, or other term or condition of this Agreement.

24. Disclaimer

FantasticStay will not be held responsible for any claims which result from any of the following: (i) the fault of the person(s) affected or any member(s) of their party, or (ii) the fault of a third party not connected with provision of accommodation by FantasticStay which could not have been predicted or avoided, or (iii) an event or circumstance which could not have been predicted or avoided even after taking reasonable care.

25. Additional Services

FantasticStay does not accept responsibility for any services that are not part of the agreed service package specified in the Confirmation. This includes any additional services or facilities that other suppliers have been instructed by Guest to provide.

26. Use of Facilities at Own Risk

Operating instructions for various appliances available within the Unit may be provided upon Guest’s request. Guest is responsible for following all safety instructions when using the appliances. For further assistance, Guest should seek immediate assistance from FantasticStay. In cases where facilities or amenities such as swimming pools, fitness equipment, garden equipment, boats etc. are available, their use is strictly at Guest’s own risk and in Guest’s own discretion, and must be in accordance with the Building’s rules and regulations.

27. Termination

27.1. This Agreement is for a fixed term. This Agreement serves as at least thirty (30) day written notice from FantasticStay to Guest that FantasticStay wishes to terminate the booking on the End Date. This Agreement also serves as at least thirty (30) day written notice from Guest to FantasticStay that Guest wishes to terminate the reservation on the End Date.
27.2. Except where limited by law, we may, upon written notice, terminate this Agreement immediately upon the occurrence of: (i) damage to the Unit by Guest, (ii) Guest’s violation of any Building rules and regulations, (iii) criminal activity by Guest, (iv) Habitual Late Payment as defined in Section 6 of these Terms and Conditions, (v) Guest’s material breach of this Agreement, or (vi) such other event as otherwise specifically set forth in this Agreement.

28. Vacation of Unit

Guest, and their invitees or visitors, must vacate the Premises on or before the End Date. Upon termination of the Agreement, whether occurring on the End Date or by early termination, Guest shall completely vacate the Premises and any parking or storage areas; and deliver all keys, furnishings, if any, and the Unit to FantasticStay in the same condition as received excepting normal wear and tear. It is agreed by the parties to this Agreement that delivery of possession shall be deemed to occur when Guest delivers the keys to the Unit to FantasticStay or FantasticStay’s agent during normal business hours as stated in this Agreement. If Guest, and their invitees, fails to vacate the Unit by the specified End Date or earlier termination date of this Agreement, FantasticStay reserves the right to enter the Unit and remove all remaining personal belongings, subject to any legal restrictions. In addition, if Guest, and their invitees, fails to vacate the Unit by the specified End Date or earlier termination date of this Agreement, FantasticStay may recover from Guest, in addition to possession, the special damages as outlined in Section 31 of this Agreement.

29. Personal Property

FantasticStay, at its discretion, will use reasonable efforts to assist Guest in recovering items of personal property that Guest inadvertently leaves behind upon vacating the Unit. Nevertheless, neither FantasticStay nor the Owner assumes any obligation or liability for loss or damage to items of personal property during the Term, or inadvertently left in the Unit thereafter. This includes but is not limited to damage or loss arising from fire, water, theft, flooding, or similar occurrences during the Term. FantasticStay shall not be liable for lost or stolen packages that fail to arrive at the premises.

30. Special Damages

Subject to the circumstances contemplated by Section 9, Guest acknowledges that the damage to FantasticStay resulting from any failure by Guest to timely surrender possession of the Unit may be substantial, may exceed the amount of the Accommodation Fee, and is impossible to accurately predict at the time of execution of this Guest Agreement.
Accordingly, Guest agrees that if possession of the Unit is not surrendered to FantasticStay on or before 11:00 a.m. on the End Date, in addition to any other rights or remedies FantasticStay may have hereunder or at law, Guest shall: (a) pay to FantasticStay the following holdover fees:
(i) after the first 30 days during which Guest holds-over in the Unit, a sum equal to: (1) two times the Accommodation Fee (other than Percentage Accommodation Fee) payable under this Agreement for the last full calendar month of the Term; plus (2) the Percentage Accommodation Fee payable under this Agreement for such period; and
(ii) for each month (or portion thereof) thereafter that Guest holds-over in the Unit, a sum equal to three (3) times the Accommodation Fee (other than Percentage Accommodation Fee) payable under this Agreement for the last full calendar month of the Term; plus the Percentage Accommodation Fee payable under this Lease; which amounts shall be payable in lieu of any “use and occupancy” payment permitted or required by law; and
(b) be liable to FantasticStay for any payment or Accommodation Fee concession that FantasticStay may be required to make to any future guest for all or any part of the Unit (a “New Guest”), in order to induce such New Guest not to terminate its lease by reason of the holdover by Guest, provided that such new agreement is fully executed prior to the date upon which Guest vacates the Unit, and FantasticStay notifies Guest that FantasticStay incurred such payment and/or concession. (c) all damages sustained by FantasticStay, plus FantasticStay costs of recovering said amounts and possession, including reasonable attorney’s fees. (d) FantasticStay, at its discretion, shall opt to waive such holdover fees in extenuating circumstances.

31. Confidentiality

Guest shall keep the terms of this Agreement confidential and will not disclose the same to any other person or entity, except as may be required by the order of a court of competent jurisdiction or as otherwise allowed by law.

32. Force Majeure

FantasticStay does not accept liability nor pay any compensation for any unforeseen events that may take place in the Unit or the Building outside of Blueground’s control. Any such events will be considered events of “Force Majeure” and NOT as negligence. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, swimming pool closure, power outages, air-conditioning failure, elevator shut downs, TV telephone or internet service interruptions, water shortages, construction noise, evacuation by authorities, global pandemics, and all similar events. Any delays in the performance of any obligation of FantasticStay under this Agreement shall be excused to the extent that such delays are caused by events of Force Majeure, and any time periods for performance will be extended accordingly.

33. Attorneys’ Fees, Collection Agency Fees, Costs, and Expenses

In the event that Guest breaches this Agreement or violates applicable laws, Guest agrees to pay FantasticStay for all of its fees and expenses related to FantasticStay’s enforcement of its rights under this Agreement, including, without limitation, expenses for collection of amounts owed from Guest, obtaining possession of the Unit from Guest, including reasonable attorneys’ fees, collection agency costs (including the agency’s fees and its legal fees), and all costs of collection for obtaining and enforcing any judgment against Guest, and all post-judgment costs of collection, including all post-judgment attorneys’ fees and costs as permitted by law.

34. Consent To Electronic Service of Process

Guest agrees and consents to service of any process, including formal legal process in any legal proceedings, by electronic service, including e-mail, private facsimile, and any other forms of electronic communication to any contact point Guest provides to FantasticStay during registration. Renter agrees to deem any service by electronic means to be the same as personal service. This clause shall survive the termination of this Agreement.

35. Notices & Communications

All Reservation cancellations must be delivered by e-mail. Written notices required to be sent by FantasticStay to Guest shall be sent by registered mail or courier to the addresses listed in Guest's Confirmation or, if none are provided, to Guest's address at the Unit. Notwithstanding the above, Guest consents to FantasticStay providing any and all legal notices, including service of process and debt to collection, to Guest by electronic mail at the e-mail address provided by Guest during registration.

36. Applicable Law

Except for legal matters regarding the collection of a debt under this Agreement, this Agreement is subject to the law of the jurisdiction where the Unit is located.

37. Miscellaneous

The waiver of one breach of any term, condition, covenant or obligation of this Agreement by us shall not be considered to be a waiver of that or any other term, condition, covenant or obligation or of any subsequent breach thereof. If any provision of this Agreement, or portion of such provision, or the application thereof to any person or circumstance, is held invalid, the remainder of the Agreement or the remainder of such provision and the application thereof to other persons or circumstances shall not be affected thereby. This Agreement and the Confirmation may not be changed, modified, or canceled except in writing signed by both parties and shall be binding on and inure to the benefit of the Guest or to FantasticStay or its successors and assignees.

38. Acceptance of Terms

By directly or indirectly instructing FantasticStay to complete a booking on Guest's behalf, Guest agrees to the Guest Agreement and Terms and Conditions, and to pay the total amount quoted. Guests who instruct FantasticStay to complete a booking on Guest's behalf must notify FantasticStay of any intent to withdraw their acceptance of the Guest Agreement and Terms and Conditions prior to move-in and within twenty-four (24) hours of receiving the Guest Agreement and Terms and Conditions.



These terms and conditions are applied to all our properties and there are no exceptions. When you proceed with a booking you agree with the terms and conditions stated on this page.
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